Your privacy matters to us
We believe in transparency. Here's exactly what we collect, why we collect it, and how we protect it.
Last updated: January 31, 2026
The short version
- โ We only collect what we need to run your service
- โ We never sell your data to anyone, ever
- โ Your OpenClaw data stays private โ we don't access it
- โ You can delete your data anytime
What we collect
- โข Your name and email (to contact you)
- โข Payment info (processed by Stripe)
- โข Usage data (to improve our service)
- โข Support conversations (to help you)
What we don't touch
- โข Your OpenClaw conversations
- โข Your OpenClaw configuration and data
- โข Your connected channel messages
- โข Anything you don't explicitly share
How we use your information
We use your information to do exactly what you'd expect:
Run your service โ Keep your OpenClaw instance running smoothly
Process payments โ Bill you for what you use
Send updates โ Important service notifications
Provide support โ Help you when things go wrong
How we protect your data
Security isn't an afterthoughtโit's built into everything we do:
- โ Encryption everywhere โ All data is encrypted in transit and at rest
- โ Isolated instances โ Your OpenClaw runs in its own isolated environment
- โ Limited access โ Only essential team members can access systems
- โ Regular audits โ We continuously monitor and improve security
Your rights & control
It's your data. You're in control:
Download your data anytime
Update your information
Delete everything when you leave
Opt out of marketing emails